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The 2016, 2018, and 2019 model year CrossTrek are plagued with issues like defective A/C units, engine not cranking, and flawed infotainment screens.
The Subaru CrossTrek is one of the most popular compact SUVs on the market that features an AWD drivetrain. Besides many safety and tech features, CrossTrek’s powerful engine options are one of its main selling points for buyers.
The 2022 CrossTrek Hybrid offers a distinctive design and a smooth ride. On the other hand, the small crossover’s reputation and the affordable price tag make it a popular choice on the used market. However, some model years had a few alarming problems you should know before finalizing your purchase. Without further ado, let’s take a look at the Subaru CrossTrek’s worst years, its longevity and reliability, and everything else you need to know before buying used.
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Over 100 owners of the 2016 Subaru CrossTrek have registered complaints with the National Highway Traffic Safety Administration (NHTSA) website. A considerable portion of the complaints concern the vehicle’s electrical system. The reports cover various issues, including defective A/C units, the engine not cranking, and flawed infotainment screens. What’s more, some owners have complained about not being able to remove the key from the ignition after shifting the vehicle to “PARK.”
Another frequently reported problem with the 2016 model pertains to the steering. According to the reports, the power steering assist doesn’t engage after turning the vehicle off, requiring excessive force to maneuver the car. Several other owners have experienced power steering failure while the SUV was in motion.
According to the Car Complaints website, the 2018 Subaru CrossTrek has the highest number of owner complaints compared to other model years. Most of these owners have complained about the radio not working correctly. “The 2018 CrossTrek bought in fall of 2017. The radio has been a PAIN since new. It's been replaced twice but still acts up. Also, numerous updates were done. The car is over two years old,” quoted one owner in their report.
Other than that, owners have mentioned a flaw with the rear suspension that makes the vehicle’s rear end slide easily. Several owners quoted being unable to steer the SUV correctly around the corners and getting involved in hazardous situations.
It is worth mentioning that the 2018 model was ousted in a major engine-related recall that covered over 700,000 CrossTrek and Impreza models. The manufacturer acknowledged that in these vehicles, the ECM continues powering the ignition coil after the vehicle is shut off, leading to a blown fuse. Furthermore, the engine might stall in the middle of the road and put the passengers and other drivers in grave danger.
2019 CrossTrek owners have also complained about issues with the radio. The problems range from the unit losing presets, Starlink failing, and the USB hub not working correctly. Even after several inspections, owners couldn’t find a permanent solution for these problems.
Last but not least, Several owners have complained about the windshield cracking easily. One owner said, “Have had two major cracks in the windshield occur in LESS THAN A WEEK after driving off of dealer's lot. I haven't replaced my windshield yet - despite two major cracks - because I figure I may as well get another crack before I invest in a new one.” On average, owners have spent $1,500 on replacing broken windshields.
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According to various reputable auto sources, a Subaru CrossTrek can last anywhere between 200,000 to 250,000 miles with the original engine and transmission. The average driver in the U.S. puts out around 14,000 miles on the odometer in a year. That translates to 14 to over 17 years of use for the Subaru CrossTrek.
Undoubtedly, driving habits and maintenance play a significant role in keeping a car up and running. Following the manufacturer’s suggested maintenance routine is vital if you want to join the quarter-million-mile club with the Subaru CrossTrek. Some of the essential services include:
According to the RepairPal website, the annual cost of ownership for a Subaru CrossTrek sits at $492 on average, which is noticeably lower than the average for other compact SUVs.
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The Subaru CrossTrek offers many eye-catching qualities for a compact crossover on the affordable side of the spectrum. If you’re in the market for a used model, it’s safer to avoid 2016, 2018, and 2019 models due to widespread problems.
Finally, ensure the previous owner has taken care of the recalls and check the vehicle with a trusted mechanic to avoid expensive overhauls.
Hamed is a literature student, writer, musician, and car enthusiast. His favorite topics to write about are cars, tech, and gaming. When he's not writing, he's either playing music or listening to it.